Rating Rescue logoRating Rescue

One unfair review shouldn't cost you customers.

We help businesses get fake, malicious and policy-violating reviews removed from Google Maps and Trustpilot, so your rating reflects the service you actually give.

Example: rating before and after cleanup
3.1
★★★☆☆
→
4.6
★★★★★

Illustrative example only. Results depend on each platform's decision and on which reviews break its rules.

Reputation protection on the two platforms that matter most

Most customers check Google Maps or Trustpilot before they call you. We focus on both.

Google Maps

We find reviews that break Google's content policies, such as fake accounts, spam, conflicts of interest and off-topic posts, and file removal requests the way Google requires.

Trustpilot

We flag reviews that don't meet Trustpilot's guidelines, including unverifiable claims, competitor attacks and reviews with no real experience behind them.

Review monitoring

New reviews are checked as they arrive, so problems are caught early and handled before they pull your rating down.

A clear process, with no guesswork

You know what we're doing, and why, at every step.

  1. Free review auditSend us your Google Maps or Trustpilot link. We tell you which reviews can realistically be challenged.
  2. Case plan and quoteYou get a written plan with the reviews we'll target, the platform rules they break, and the price, before any work starts.
  3. Removal requestsWe submit detailed, evidence-backed reports through each platform's official channels and follow up on the outcome.
  4. Protect and growWe help you collect genuine reviews from happy customers and keep watching your profile.

Why businesses choose Rating Rescue

A reputation partner you can trust.

Rules-based, not shortcuts

We work only through official platform processes. No fake accounts, no risky tricks that could get your listing penalised.

Honest about what's possible

We take on reviews we believe can be removed and tell you straight if a review is genuine and should be answered instead.

Plain-English updates

You always know which reviews we've reported, what happened and what comes next.

Built for local and online businesses

Clinics, restaurants, agencies, hotels, shops and service companies: if reviews drive your sales, we can help.

No one can promise a review will come down, because Google and Trustpilot make the final call. What we do promise is a careful audit, a clear plan and honest reporting.

Questions we get asked

Can you remove any negative review?

No. Reviews that are genuine and follow the platform's rules usually can't be removed. We target fake, spam, abusive or otherwise rule-breaking reviews, and for genuine complaints we help you write a professional reply.

How long does removal take?

It varies by platform and case. Some requests are resolved in days, others take several weeks. We give you an expected timeline in your case plan.

Will my business listing be at risk?

No. We use only the platforms' official reporting and appeal channels.

How much does it cost?

It depends on the number and type of reviews. Your free audit ends with a clear quote, with no hidden fees.

Find out what can be removed

Message us on WhatsApp or email your business name and a link to your Google Maps or Trustpilot page. We'll reply with a free audit.

WhatsApp